In order to see the tracking information associated with your eDebits processed: 1. Log into your merchant account. 2. Go to REPORT on the menu bar. 3. Click on DASHBOARD. 4. In the middle of the screen on the report dashboard, click on TRACKING. 5. Click on the linked Tracking Number for the date the debit/s processed.

If you have multiple returns to report, this may make it easier:1. Log into your merchant account. 2. Go to DEBITS on the menu bar. 3. Click on UPLOAD BATCH RETURN. 4. Select the appropriate FILE DELIMINATION of your batch file. (Comma Deliminated, Tab Deliminated, or Excel File). 5. Specify if your batch file has a FILE HEADER. (With a Header Row or With No Header Row). 6. Click CHOOSE FILE and locate your batch file. 7. Click UPLOAD.

In order to Glean a Signature and attach a Debit Authorization Form to an eDebit:1. Log into your merchant account. 2. Go to DEBITS on the menu bar. 3. Select PROCESS A DEBIT. 4. In the BANK INFORMATION SECTION, click on the area that says SIGNATURE IMAGE FILE. 5. Upload your Signed Authorization Form. 6. Finish the form, review the information you are submitting, agree to the Terms of Service, and click on the SUBMIT button. A representative will review your Authorization Form. If everything checks out, we’ll glean the signature onto the eDebit and include it with your next batch. If there’s an issue and we can’t glean the signature, we’ll email you with the details. While gleaning services aren’t guaranteed, there’s no additional cost for this service.

1. Log into your merchant account. 2. Go to DEBITS on the menu bar. 3. Click on PROCESS A DEBIT. 4. Select RECURRING DEBIT as the TYPE. 5. Fill out the form completely and agree to the Terms of Service. 6. Click on the SUBMIT button. Once you have finished, to make sure the debit has been input properly, look at the following 1. Go to DEBITS on the menu bar. 2. Click on RECURRING DEBITS. You can also do a search at any time by going to DEBITS on the menu. To search your account for a specific debit, please follow the below instructions: 1. Go to DEBITS on the menu bar. 2. Click on SEARCH TRANSACTIONS. 3. Enter the information, such as the Last Name. Click on the SEARCH button. The system will display ALL results, processed and unprocessed.

To issue a refund on a debit you have processed, follow these instructions: 1. Log into your merchant account. 2. Go to DEBITS on the menu bar. 3. Click on DEBIT SEARCH. 4. Locate the transaction. 5. On the far right under ACTIONS click on GO TO. 6. Or, on the left-hand side of the transaction under DETAILS, click the + (PLUS) symbol. 7. On the far right click REFUND DEBIT. 8. Review the information on the screen and click on the SUBMIT REFUND button at the bottom of the screen. Refunds may take 7-10 days to post to the receiver's account.

We CANNOT delete debits on your behalf. In order to do this, please see the following steps: 1. Log into your merchant account. 2. Go to DEBITS on the menu bar. 2. Go to DEBIT SEARCH. 4. Locate the debit you wish to delete. 5. On the right side under ACTIONS, Click 'GO TO' on the debit you intend to delete. 6. Click the DELETE button and confirm. Alternatively, if a debit is queued to process with your next batch, you can also delete the debit using this method: 1. Go to DEBITS on the menu bar. 2. Click on DEBITS AWAITING NEXT BATCH. 3. Locate the debit you wish to delete or change. 4. Use the DELETE or EDIT buttons to stop or change the payment.

We process transactions twice daily at 9:00 AM and 2:00 PM Eastern. Please note that processing times are estimates and may experience delays depending on the size and complexity of each batch. Handling money is a meticulous process that occasionally requires additional time.

If you need to pull a debit after it has batched, follow these steps. Keep in mind this is only possible on the same day of the transaction(s), subject to staff availability, and also depends on whether the batch has already been sent to the bank. If it’s been sent, it’s out of our hands. 1. Log into your merchant account. 2. Go to DEBITS on the menu bar. 3. Click on DEBIT SEARCH. 4. Locate the transaction. 5. On the far right under ACTIONS click on GO TO. 6. Or, on the left hand side, click the + (PLUS) symbol. 7. Click PULL DEBIT on the right-hand side. 8. Agree to the Terms of pulling a debit. Our staff will check if pulling the debit is possible. If it is, we’ll proceed and email you once it’s done. There is a $25 administrative fee, or $5 per debit, whichever is greater to pull debits from a batch as it is a manual process.

1. Log into your merchant account. 2. Go to DEBITS on the menu bar. 3. Click UPLOAD BATCH FILE. 4. Locate your batch file by clicking BROWSE. 5. Select the correct FILE DELIMINATION. 6. Does your file have a FILE HEADER? Select the correct option. 7. Click on the UPLOAD button. This feature requires that your file be set up correctly following the instructions on the page. If you run into any difficulties or errors when uploading, don’t worry—our system is used daily and works reliably. The problem may be due to incorrect formatting in your file. If you need help, send an inquiry to Support@Green.Money, and one of our specialists will assist you in resolving the issue.

Each bank has its own deposit times and clearing rules, so it’s best to discuss these details directly with your financial institution. If you’re using our electronic deposit options, most deposits are posted on the same or next day. Keep in mind that the availability of funds depends entirely on your bank’s policies and your relationship with them. While many banks offer same- or next-day availability, this can vary based on their specific rules and processes.

1. Log into your merchant account. 2. Go to DEBITS on the menu bar. 3. Click on TRANSACTION SEARCH. 4. Enter the information, such as the Last Name. 5. Click on the SEARCH button. The system will display ALL results, processed and unprocessed.

1. Log into your merchant account. 2. Go to DEBITS on the menu bar. 3. Click on PROCESS A DEBIT. 4. Select the TYPE OF DEBIT (Single, Recurring, or Combination) 5. Fill out the form completely and agree to the Terms of Service. 6. Click on the SUBMIT button.

1. Log into your merchant account. 2. Go to DEBITS on the menu bar. 3. Click on RECURRING DEBITS. 4. Locate the RECURRING DEBITS entry. 5. Once you locate the recurring debit entry, click on the DELETE button on the far right side. After deleting the RECURRING DEBIT ENTRY, confirm that there are no pending payments scheduled: 1. Go to DEBITS on the menu bar. 2. Click on DEBITS AWAITING NEXT BATCH. 3. Review the listed debit and DELETE any instances of the recurring debit you deleted.

An image of the returned debit is required for us to credit your merchant account for the fee. The credit is only valid towards future processing and is not a refund to your checking account, credit/debit card, or prepaid balance. 1. Log into your merchant account. 2. Go to DEBITS on the menu bar and click on SEARCH TRANSACTIONS. 3. Locate the debit by the debit number, name, or address. 4. Once you locate the debit, under ACTIONS on the left side, click REPORT BANK REJECT. 5. Choose the reason for the return. If confused choose Rejected Other*. 6. Choose the file of the image of the return. The system may take time to upload based on your internet speed. 7. Verify the image matches the information for the debit and click the SUBMIT FOR REVIEW button. We will notify you via email once the review is complete and we have issued a credit to your merchant account. If we cannot give credit, we will inform you of the reason. If we cannot read the image you uploaded, we will deny the request. *Please understand we cannot accept an image of the debit without a bank reject stamp. If you receive your return notices online, take a screenshot of the item and the message to mark the return reason properly. If you only upload an image of the debit without a stamp or proof of return, we will reject your request, and you will have to start the process over again. WE DO NOT ACCEPT VIDEO. We will not issue a credit for debits returned under the following conditions: If we found the debit to be risky and you overrode our warning. If you refused to use our verification service. If the debit is over $500 and you refused the additional Phone Verification. Debits that are marked Stop Payment, Fraud, or Unauthorized. Any item you report more than 30-days after it was processed. Recurring payments unless it was the first in the series.

A Combination Debit merges a one-time payment (Single Debit) with a recurring payment setup, letting you cover both an initial deposit and subsequent installments in one streamlined transaction. It’s especially handy when, for example, you’re renting an apartment and need to collect the security deposit plus monthly rent all at once. This single form simplifies the process, saving you time and effort. 1. Log into your merchant account. 2. Go to DEBITS on the menu bar. 3. Click on PROCESS A DEBIT. 4. Select COMBINATION DEBIT as the TYPE. 5. Fill out the form completely and agree to the Terms of Service. 6. Click on the SUBMIT button. Please note that a Combination Debit creates two distinct items. The first is the initial debit followed by a recurring debit. If you are in any way confused by this, please reach out to our customer service department for assistance.

We have built a webpage about Remote Deposit. There is too much information to put it all here. Please CLICK HERE for more information.

1. Log into your merchant account. 2. Go to BILLPAY on the menu bar. 3. Click on NEW BILLPAY. 4. Fill out the form completely, agree to the Terms of Service.5. Click on the SUBMIT button. Once you have finished, to make sure the Billpay has been input correctly, look at the following:

1. Log into your merchant account. 2. Go to REPORT on the menu bar 3. Click on DASHBOARD. 4. In the middle of the screen, scroll down and click on OUTGOING BILLPAY HISTORY.

To send your customer an electronic invoice, follow these instructions: 1. Log into your merchant account. 2. Go to INVOICES on the menu bar. 3. Click on SEND NEW INVOICE. 4. Fill out the form to at least the Email Address field and agree to the Terms of Service. 5. Click on the SUBMIT INVOICE button. You don’t need the customer’s banking details up front. Simply send the invoice without that information, and the customer will be prompted to enter it themselves. If you have Plaid activated it will work with the invoice.

1. Log into your merchant account. 2. Go to DEBITS on the menu bar. 3. Click on RISKY/BAD. 4. You can identify the specific return code by clicking the VERIFY CODE. 5. Click OVERRIDE WARNING. We strongly advise against overriding a Bad Debit warning. Doing so could result in additional fees from your bank if the item is returned unpaid.

In order to view a full list of every possible Verification Code response, please take the following steps: 1. Log into your merchant account. 2. Go to ACCOUNT on the menu bar. 3. Click on MY ACCOUNT. 4. In the middle of the screen, under ACCOUNT DETAILS, click on VERIFICATION. 5. On the right hand side, scroll down and view ll of the verification codes. You can make changes to these code settings. They default to what we consider the best choices. However, you may make changes as you see fit.

We offer several verification options. If negative information is found, the debit will be flagged as Risky or Bad and won’t be submitted to your bank. In some cases, you may be able to override the warning, but this is not recommended. The verification system helps prevent issues from returned debits. Some codes cannot be overridden, so review flagged debits in your merchant account for details. How to view your RISKY/BAD Debits and the options available to you: 1. Log into your merchant account. 2. Go to DEBITS on the menu bar. 3. Choose option RISKY/BAD. 4. If a Risky/Bad debit is found, you can identify the return code by clicking the PLUS (+) symbol and selecting the VERIFY CODE. 5. The options to DELETE, OVERRIDE WARNING are listed on the right-hand side of the Risky/Bad debit entry. The OVERRIDE WARNING option is not always available.

To block a specific routing number (bank) from being able to process through your merchant account: 1. Log into your merchant account. 2. Go to ACCOUNT on the menu bar. 3. Click MY ACCOUNT. 4. Click on VERIFICATION. 5. Click BLOCKED BANK ACCOUNTS on the far right-hand side. 6. Scroll down to BLOCK AN ACCOUNT. 7. Input the routing number and then check BLOCK ALL ACCOUNTS FOR THIS ROUTING NUMBER. 8. Click BLOCK ACCOUNT. WARNING: Blocking this routing number stops all eDebits from that bank. Be sure the bank doesn’t use more than one routing number, since some institutions do. You can verify by checking resources like ChatGPT or contacting the bank directly.

1. Log into your merchant account. 2. Go to DEBITS on the menu bar. 3. Click on RISKY/BAD. 4. You can identify the specific verification code by clicking the VERIFY CODE. If an override option is available for our warning, we strongly recommend against using it. However, the final decision is entirely yours.

You can configure your merchant account’s response to certain Verification Codes. If you are experiencing any issues with certain Verification Codes, you may have the ability to change the way our system handles that particular code for your account. In order to make these changes to your account information, please see the following steps: 1. Log into your merchant account. 2. Go to ACCOUNT on the menu bar. 3. Choose option MY ACCOUNT. 4. Under ACCOUNT DETAILS, click VERIFICATION. 5. Identify the VERIFICATION CODE you need to change. 6. Click the CURRENT VERIFICATION MODE dropdown menu on the right-hand side. 7. Select either PASSING, RISKY, or FAIL. If you have any questions or concerns regarding this feature and how to properly customize your merchant account's verification code responses, please do not hesitate to ask for assistance.

To create a new Payment Button for your website: 1. Log into your merchant account. 2. Go to INTEGRATIONS on the menu bar. 3. Click on GREEN BUTTONS. 4. Click on the NEW DEBIT BUTTON. 5. Follow the instructions and click on the SAVE BUTTON button. Our system will generate the code you need to add the payment button to your website. If you're not familiar with web design, you may need help from your web developer or designer to install it. While Green.Money™ representatives cannot install the code for you, we’re happy to assist with creating the button and providing guidance as needed.

Yes. CLICK HERE for the WooCommerce page on our website.

Please note that phone numbers should be entered in the standard format: three groups totaling 10 digits, separated by a character—hyphens are preferred (e.g., XXX-XXX-XXXX). While this is the recommended format, our API is designed to accept and correctly interpret various formats, including international numbers. If you're still seeing an error even though the phone number is valid, it's likely because you're using your own personal information. When testing the system, you cannot use any details tied to your Green.Money™ account—such as your phone number, email, or other identifiable data. This is to prevent what banks may interpret as a self-to-self transaction, which can trigger fraud alerts. To protect your account, our system automatically blocks these entries. IMPORTANT: All transactions entered are processed through our live eDebit system. If you submit a test debit, you must manually delete it in your merchant account before the next processing window (9:00 AM or 2:00 PM EST). Otherwise, the debit will be submitted and your account will be charged. Always use dummy or actual customer data when testing.

Yes, we offer a fully functional sandbox environment for approved merchants to test and get comfortable with our system during setup or updates. The sandbox mirrors the live production environment, so you can safely simulate transactions, test features, and troubleshoot without affecting real data or payments. Whether you're integrating for the first time or updating your current setup, the sandbox provides a risk-free space to verify everything works smoothly. Our technical and support teams are available to assist throughout the process and help ensure a seamless move to live operations.

Yes. CLICK HERE for the Ecwid page on our website.

The simplest approach is to use Shopify’s built-in “Manual Payment” option. You can add a custom payment method in settings (for example, “Pay by Electronic Debit”). During checkout, the customer selects this option, but no online payment is taken – instead, the checkout will display a message like “Thank you, please follow instructions to pay.” You can customize the message to include instructions. For instance, the order confirmation page or email might say “We will email you an invoice with a secure payment link”. Essentially, the order is placed in Shopify as unpaid, and you then create the invoice inside the Green.Money™ portal. This method is fully allowed by Shopify (manual payments are a supported feature for situations like COD, bank deposits, etc.), so there’s no risk of platform violation. Shopify does not allow our plugin, as they prioritize their in house payment solutions over third parties. However, you can use our API and SDK to build your own plugin or workaround. This is if you have your own in house dev team.

We do not directly integrate with Weebly as it is a website-building platform. To integrate our payment gateway with a Weebly site, you would need to work with Weebly’s support team or hire an external programmer. We provide several tools to facilitate integration: API and Professional SDK: These tools allow for seamless integration with virtually any website or shopping cart. However, they require programming knowledge. Payment Button: This option is simpler and can be implemented without professional assistance. Here is the FAQ. For more complex integrations, our in-house programming team is available to assist. Our developers are fluent in most modern coding languages and can collaborate with any programmer you hire to ensure a smooth integration process. While we don’t offer outsourced programming services, we’re committed to supporting your integration efforts.

To activate your API, or reset your API credentials: 1. Log into your merchant account. 2. Go to ACCOUNT on the menu bar. 3. Choose option MY ACCOUNT. 4. Under ACCOUNT DETAILS, click API. 5. Click REQUEST NEW CREDENTIALS.

Some merchant categories are considered Ultra-High-Risk within the payment processing industry. If your business is asked to prepay or pre-fund its fee balance, it's not a judgment of your integrity—it's a precaution based on patterns we've seen in your industry, where the risk of chargebacks or non-payment tends to be higher. We fully recognize that many business owners in these categories run their operations responsibly and would never dispute legitimate charges. However, until we’ve established a consistent working relationship or a proven payment history with your company, we may require prepaid arrangements as a way to manage potential risk. If you were previously on ACH or credit card billing and were moved to a prepaid setup, it’s likely due to past returned payments or a chargeback on a previous fee. This change allows us to continue offering our services while maintaining financial stability and protection for both your business and ours.

You can view every fee charged by Green.Money™ in your merchant account: 1. Log into your merchant account. 2. Go to REPORT on the menu bar. 3. Choose option DASHBOARD. 4. Click on FEE HISTORY. To get a more in-depth view of each fee, click on BREAKDOWN on the far right of each date.

1. Log into your merchant account. 2. Go to ACCOUNT on the menu bar. 3. Click on MY ACCOUNT. 4. Locate ACCOUNT DETAILS. Then, scroll down and click on INFORMATION. 5. Under PREPAID DEPOSIT, follow the instructions. 6. Fill out the TELL US ABOUT YOUR DEPOSIT form. We will not post funds to your prepaid balance until they are received and verified.

Click Here

Yes, you can pay us with Bitcoin (BTC). We do not accept payment in other cryptocurrencies. For instructions on how to send BTC to us there is a separate FAQ named Fund a Prepaid Balance.

No. However, merchant accounts have a minimum contracted duration of Twelve (12) months, following the notice of approval from Our underwriting department.

Adjusting the Company Information that is provided to your customers is a multi-step process. Please see the following steps for instructions on how to make these changes:How to change the Work Telephone Number and/or Customer Service Email Address: 1. Log into your merchant account. 2. Go to ACCOUNT on the menu bar. 3. Choose option MY ACCOUNT. 4. Identify the field you need to change (Work Phone Number, Customer Service Email Address). 5. Delete information in current field, and then re-fill with the new data. 6. Finally, click the button CLICK HERE TO CHANGE INFORMATION. How to change the Address and/or Company Name: 1. Submit a Checking Account Authorization Form using the below format.

You can add authorized users and assign specific permissions: 1. Log into your merchant account. 2. Go to PERMISSIONS on the menu bar. 3. Click on USER MANAGEMENT. 4. Fill in fields with the desired information for your authorized user. 5. Click the button CREATE USER. 6. Enable/Disable fields in PERMISSIONS FOR USER.

Yes, you can split eDebit deposits between multiple bank accounts, but it’s important to understand how the system works. We’re not able to split individual debits—each full debit must go to one bank account. Our system distributes deposits based on overall dollar volume, aiming to keep the total funds balanced across the bank accounts over time. For example, if you want a 50/50 split between two bank accounts, the system will try to achieve that ratio based on the total dollar amount processed—not per transaction. So on one day, debits might post to the same bank account, and on another day, they might be split or go to the other. It’s not an exact rotation, but the algorithm works to even things out over time. You can use more than two bank accounts, and the system will distribute funds across three or more, following the same logic. If you need help adding additional accounts or have questions about how the split works, please reach out to Support@Green.Money.

1. Log into your merchant account. 2. Go to ACCOUNT on the menu bar. 3. Click on MY ACCOUNT. 4. In the ACCOUNT DETAILS section, click on BANKING. 5. Scroll to the right of the BANK ACCOUNTS area, if needed, and click EDIT. 6. Enter the required information, including your account Password. 7. Click on the SUBMIT button. 8. Fill out a CHECKING ACCOUNT AUTHORIZATION FORM. After you complete the Automated Online Form, both you and our team receive a copy. Once your signed form is in, we’ll verify the details and approve the new account for deposit processing. You’ll then get a confirmation email. Typically, it takes about one business day (excluding weekends and federal holidays) to finalize the change once we have your completed form. There’s a $15 administrative fee for updating the checking account on file, which will be billed once the update is complete.

We allow you to update your information inside the gateway. You can edit your; Phone Number, Business Address, and Email Address. To make these changes to your account information: 1. Log into your merchant account. 2. Go to ACCOUNT on the menu bar. 3. Click on MY ACCOUNT. 4. Identify the field you need to change (I.E.: Email Address, Phone Number). 5. Delete the information in the current field, and then re-fill with the new data. 6. Click the button CLICK HERE TO CHANGE INFORMATION.

In order to add a new customer to your CUSTOMER LIST, you will need to take the following steps. Log into your merchant account. Go to DEBITS on the menu bar. Click on CUSTOMER HUB. Click on CREATE NEW CUSTOMER. Fill in all requested information. When you are finished, click SAVE CHANGES. After processing a debit from a customer, you can add them to your CUSTOMER LIST by following these steps: Log into your merchant account. Go to DEBITS on the menu bar. Click on SEARCH TRANSACTIONS. Enter the information, such as the Last Name. Click on the SEARCH button. Click Add to Customer List on the right-hand side.

If you pay our fees via Credit Card, this is how to Update your Credit/Debit Card on File: 1. Fill out our online Credit Card Authorization Form. 2. A copy will be sent to you and to our staff to review. 3. Our staff will update the card on your account within 24-hours (on business days only). There is a $15.00 administrative fee for changing your card on file. This will be billed to your card upon completion of the update.

The average fee depends on several factors, including your business type, history, and processing volume. Our underwriting team reviews each application individually to determine the most appropriate rates and fees. Once your account is approved, you’ll receive a full fee schedule outlining all applicable costs.

Your Security Matters at Green.Money™ At Green.Money™, protecting your data is a top priority. We don’t just meet industry standards—we exceed them. All information you provide is processed through secure, encrypted servers. Our software is built with line-by-line encryption, meaning each layer of code is protected like a series of locked doors. With tens of millions of lines in our system, that’s a fortress of digital protection. Employee access is just as secure. We enforce strict login protocols, monitor all internal data access, and house our systems in multiple, co-located, 24/7 monitored data centers to prevent unauthorized access. How You Can Help Protect Your Data While our systems are built to keep your data safe, your own habits play a vital role. Here are a few key steps: Lock your business devices with secure passcodes. Avoid clicking links or downloading files from unknown emails or websites. Never store login credentials in unencrypted files (like plain text documents). Don’t share your login—create authorized users with specific access levels in your Green.Money™ account. Concerned About Linking Your Bank Account? We get it—trust takes time. If you're not comfortable linking your primary checking account, consider opening a separate account just for processing. Many banks offer this at no cost. This approach, often referred to as “cross-contamination prevention,” is a smart security practice—recommended by our in-house team. For Customers Making Payments If you're a consumer making a payment through one of our merchants, your payment information is securely stored by us—not by the merchant. Every merchant goes through professional underwriting and criminal background checks before joining our platform. That said, always use common sense when making purchases. If anything seems off, contact us—we’ll look into it right away. At Green.Money™, we’re committed to keeping your information secure, whether you’re a merchant or a customer. Your trust is the foundation of everything we do.

Standard eDebit Transactions: Consumers can legally initiate a chargeback for these transactions for up to 90 days from their last statement cycle with their bank. NSF (Non-Sufficient Funds) Chargebacks: A chargeback for NSF must be returned by the paying financial institution within 1 banking day of receipt. This rule gives the bank time to investigate higher-dollar or suspicious transactions. For example, if a bank receives a debit at 2 PM, it has until 2 PM the following day to mark the transaction as paid or unpaid. Items cannot be held longer than 24 hours. Protecting Yourself from Consumer Chargeback Fraud To help safeguard your business from fraudulent chargebacks, we offer several tools and features, including: eDebit and Authorization Forms: Designed for both one-time and recurring transactions, these forms provide clear authorization documentation. PUSH Transactions via Email Invoicing: This method captures the IP address and electronic signature of the Payor, adding an extra layer of protection for your transactions. These tools can help reduce the risk of chargebacks while providing a clear record of consumer consent.

We have a Live Demo account. To use it follow these instructions: 1. Go to Green.Money and click on LOGIN in the upper right corner. 2. Enter Username: demo then click Next. 3. Enter Password: demodemo 4. Enter the code on the screen and click Login. Feel free to toy around with the entire system. If you need assistance using the demo account reach out to one of our agents. We will be more than happy to do a personal walk through of the system with you. **DO NOT CHANGE ACCOUNT INFORMATION, BANK ACCOUNT, OR PASSWORD. DOING SO WILL NOT OVERRIDE THE DEMO.*** IMPORTANT: This demo account is for demonstration purposes only. It will not process real transactions to your bank or any other financial institution. It will not verify any debits or process any bill payments entered. To access live services—including debit verification and transaction processing—you must apply for and be approved for a merchant account.

The short answer: YES, we do. We’ve developed advanced verification technology that leverages a powerful combination of tools, including: Third-party technology solutions, Proprietary information shared by participating merchants, and Our own custom-built programming innovations. Additionally, we’re proud to offer Plaid, the highest level of verification available in the market today. This cutting-edge solution enhances our system’s reliability, giving you unparalleled confidence in every transaction. With these layers of security and verification, we ensure a seamless and secure experience for our users.

Yes, our company is a Georgia corporation. Our corporate headquarters is located in North Atlanta. All of our processing takes place by in-house experts in a secure environment that is monitored 24/7/365. We have satellite locations and Independent Sales Offices in all 50-states, Puerto Rico, and Canada.

No, we do not send your eDebit deposits via ACH. Our eDebit processing is bank to bank and bypasses the NACHA system entirely.

Yes, although we do not suggest overriding our verification system warnings, we do offer you the ability to make a whitelist. Email Support@Green.Money for information on turning on this feature.

Yes, our payment gateway allows you to create electronic invoices. They take less than one minute to create and send to your customer. Here is the link to the FAQ.

Yes, we do accept Tech Support applications for eDebit Processing. Do we provide credit card processing? No, we cannot process credit cards for your industry. Can we deposit to your bank account outside of the United States? No. You must have a bank account in the United States. Can you use your identification from outside the United States? Yes, as long as you have a registered agent in the United States. Can we provide a registered agent for you (IBO Service)? Yes, we can connect you with a third party IBO service provider. Can we provide a bank account for you? Yes, our third party IBO agent can take care of this who you.

To submit an INSTANT CHECK payment, please follow the instructions below: 1. CLICK HERE. 2. Enter your 10 digit telephone number and the MERCHANT CODE and click NEXT. (If you were not provided a code, please contact the business you are purchasing from.) 3. A text message with a one-time PIN code will be sent to the telephone number you provided. Enter the PIN into the SECURE PIN field and click NEXT. (If you do not receive a PIN Code, click RESEND and a new PIN will be sent to you.)

Yes, we offer credit card processing, which operates on a different gateway than our eDebit solution. Our services cater to all business types, including those in Ultra-High-Risk industries and even businesses on the MATCH list. With nearly 50 years of combined experience, we’ve encountered and provided solutions for virtually every situation. Additionally, we can provide offshore solutions for businesses requiring international support. We also offer a wide range of equipment options, including terminals, POS systems, and mobile solutions, ensuring we have the right tools for any business setup. Whatever your processing needs, our expertise and resources ensure you’re in capable hands.

Yes, we have a referral program! For Merchant Processors: If you’re in the business of selling merchant processing, please Contact Us to learn more about our program. For Other Referrers: If you’re not a professional merchant processor but refer merchants to us, you can earn incentives like cash rewards and a 15% commission on certain fees. We value all referrals and appreciate your support in connecting us with new merchants!