Anyone can put fancy stars on their website. In 2019, we answered 87,300 customer service emails. 89% were resolved with the first response*. Average first response time was only 2hrs and 39min*. 99.4% were satisfied*. Over 99% were resolved on time*. We don't just make claims, we back them up with hard work and real results.
*Freshdesk final calculations Jan 1, 2019 through Dec 31, 2019.