How Monthly Commission is Paid?
Commission is mainly computer driven, but there are human hands involved in part of the process. Here is how it works in a nutshell:
1. The system calculates the monthly commission on the first of the month. At that point, if the commission due is at least $100.01, a Commission Number is created and dated. If it is not at least $100.01 there will be no commission payout, and the amount due will roll over to the next month.
2. Around the 10th (excluding weekends and bank holidays) of the month our Accounting Team gets the chore of going over all of the commissions to make sure everything adds up. This step allows them to hopefully catch anything wrong before payout.
3. When they finish a file is sent to our ACH partner. Since it is part of our pledge to you that we do not process ACH in-house we do use a 3rd party.
4. Our 3rd party ACH processor sends the commission payment to your bank account. You should receive your commission no later than the 15th.
If you cannot wait this long we suggest going to Weekly Commission payouts. It is much faster...and we are the first in the industry to offer it!
***ALL COMMISSIONS ARE SUBJECT TO DELAY. THE DELAY DEPENDS ON HOW LONG YOU HAVE BEEN WITH US, AND THE AMOUNT OF PROCESSING YOU ACHIEVE THROUGH YOUR MERCHANTS. MAKE SURE AND CHECK YOUR PENDING COMMISSIONS BEFORE CONTACTING US ABOUT ANY YOU FEEL YOU HAVE NOT RECEIVED. THEY MAY BE ON A DELAY.***
***IF YOU HAVE CHECKED YOUR COMMISSIONS DUE, AND YOU DO NOT RECEIVE YOUR COMMISSION ON TIME, DO NOT WAIT. WE DO WISH TO HEAR FROM YOU.***